Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?


Shopping Information

Which brand’s handbags and purses do you offer?

We have a variety of Michael Kors (MK) handbags and purses. Our collection also includes high-quality backpacks and wallets as per customers' needs.

Do you offer any discounts or promotions?

Yes!  We often offer special promotions, discounts, and free shipping. You can sign up for our newsletter to stay informed.

Who can buy from you?

If you love stylish accessories or bags and want Michael Kors (MK) handbags and purses, you can purchase from us without any second thought.

How do I care for my Michael Kors bag?

By avoiding direct exposure to extreme temperatures, humidity, or direct sunlight, you can save your bags for the long term. For example, use a soft, dry cloth to wipe the dirt from leather bags.

Order Information

How do I place an order?

You can browse our collection, add items to your cart, and follow the checkout process.

What payment methods do you accept?

We accept all major payment methods like American Express, Apple pay, Diners Club, Discover, Google pay , Master Card, Shop pay, Visa, Meta Pay

How can I confirm if an item is in stock or not?

When an item is out of stock, you’ll see “Sold Out” or “out of stock” on that item. However, if you still have any queries, contact our customer service.

Shipping & Returns Information

How do I track my order?

Once your order is confirmed, your order number will be sent to you via email. You can track your order by entering your email address on the Order Tracking Page

Can I return an item if I don't like it?

Yes, you can return an item within 14 days of delivery if you are not satisfied with your order. For further details, check out our Return Policy

When will I receive my order after confirmation?

You’ll receive your order within 4 to 7 business days. However, it could be delayed due to some unforeseen circumstances.

Can you offer any warranty on your products? 

No, we don’t as we are third-party providers but the brand's accessories we offer already come with a warranty that you can use to claim directly from the brand in case of any considerable damage.

Customer Service

Can I contact your customer service?

Of course yes! You can contact our customer service using the Contact Us form. Our team will contact you back to solve your problem.

Get in touch

Have questions about your order, or a general enquiry?